Contact Éramai
+61 485 982 414
The fastest way to reach us is by phone.
We're here Monday – Sunday, 9am – 8pm.
The fastest way to reach us is by phone.
We're here Monday – Sunday, 9am – 8pm.
Get in Touch
Phone: +61 485 982 414
Email: info@eramai.com.au
Hours: Monday – Sunday, 9am – 8pm
We typically respond to email enquiries within one business day.
Email: info@eramai.com.au
Hours: Monday – Sunday, 9am – 8pm
We typically respond to email enquiries within one business day.
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We use your details only to respond to your enquiry.
We use your details only to respond to your enquiry.
Visit Us
Level 1, Crown Entertainment Complex – Metropol Precinct
8 Whiteman Street, Southbank VIC 3006
(Next to Mr. Hive Kitchen & Bar, Crown Metropol)
Ready to Get in Touch?
Contact
Frequently Asked Questions
Can I message you on WhatsApp?
If you're a membership client, yes – WhatsApp is available for you.
Do you reply on weekends?
Yes – Éramai is open daily, 9am – 8pm, including weekends.
Do I need an appointment?
Yes, all Éramai visits are by appointment. Book online or call +61 485 982 414.
How do I cancel or reschedule?
Please give at least 24 hours' notice by calling us. Repeated appointment changes, late cancellations, or no-shows will require a full deposit to secure any future appointments, in line with our store policy.
How quickly do you respond to enquiries?
Email enquiries are typically answered within one business day. Phone is the fastest way to reach us.
What if I’m running late?
Call us as soon as you can. We'll always try to accommodate you, but treatments may need to be shortened or rescheduled depending on the schedule.
Can I visit without an appointment for advice or to see the space?
Yes, you're welcome to drop in to see the space, chat with our team about treatments, and browse Cupère products. Bookings for treatments still need to be scheduled.
Reviewed by the Éramai clinical team
